CSR - Olivia's Kitchen

Serving food with care

Our approach to responsible catering

We believe great food should be produced and delivered responsibly, with consideration for both our community and the environment. This commitment shapes how we source our ingredients, prepare our food, support our team, and work with our clients every day.

Waste being sorted for recycling, showing separate containers for different materials like food waste, plastic, metal, and paper.

Making a positive difference

Sustainability & environmental responsibility

We actively work to reduce our environmental impact across all areas of our business.

We use reusable, recyclable, or compostable serving materials to minimise waste at events. Our menus are designed around fresh, high-quality ingredients, with a strong focus on sourcing locally to support regional suppliers and reduce food miles.

All deliveries are made using temperature-controlled vehicles to maintain food quality and reduce unnecessary waste. We are constantly exploring ways to improve efficiency and adopt more sustainable solutions as our business grows.

Confidence in every bite

Food quality, safety & transparency

The health and safety of our customers is central to everything we do.

Our kitchens hold a 5-star food hygiene rating, with every member of our team fully trained in food safety and handling. Clear allergen information is provided across our menus, allowing customers to make informed choices with confidence.

We pride ourselves on transparency, from ingredient sourcing to preparation, ensuring our clients know exactly what they are being served.

Photograph of the Tyne Bridge with The Glasshouse in the background

Building strong local partnerships

Community engagement

We are proud to work with businesses across our region, helping to support workplaces and events of all sizes. Through these collaborations, we aim to add genuine value and contribute positively to the communities we serve.

Being part of the local community means contributing where we can and building long-term partnerships based on trust and shared values.

We believe strong relationships are built over time through open communication and a shared commitment to doing things right.

Our best bites

Popular menus

Explore our most loved menus. These customer favourites offer a delicious variety, perfect for creating a memorable dining experience for any occasion.

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Breakfast menu

Start the day well with our breakfast menu, offering fresh, ready-to-serve options for early morning meetings or events.

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Hot menu

Explore our carefully prepared hot food selection, featuring a variety of comforting meat, vegetarian and vegan dishes.

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Cold menu

Explore our diverse cold catering menus, perfect for any event. We offer fresh, ready to serve options designed to impress.

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“They are a dream team to work with”

As a bespoke venue we needed a caterer that would be able to accommodate our every changing clientele and deliver high volumes of high quality food. Olivia’s Kitchen exceeded that expectation. They go above and beyond with their customer service, accommodating last minute requests and changes, tailoring their offering to meet client needs, fast efficient and reliable. Their range is vast, from their hot buffets to their sandwich selection and the feedback we get from our clientele is consistently high. They are a dream to work with and we cannot recommend them enough.

The Glasshouse International Centre for Music

“Fantastic food and service”

I just want to say a MASSIVE thank you to you all for catering my event at Amber Court yesterday! I have had constant amazing feedback from my customers on how fantastic the food and service was. I’d also like to say a big thank you to Joanne and the team who stayed and helped yesterday….it was an absolute pleasure to have them on site. I keep recommending you but yesterday was fabulous.

BizSpace

“An outstanding first class service”

I just want to thank you personally for being on hand and in our time of need to deliver such an outstanding first class service for our organisation. You have been amazing and I hope that we can continue to work together going forward.

Newcastle Building Society

"Everyone commented on how lovely the food was"

I just want to say a huge thank you for the hot food buffet delivered today. Everyone commented on how lovely the food was and there was certainly lots of it too. Can you please pass on my thanks to everyone involved

Shared Interest Society

"The selection of sandwiches was very good"

I just wanted to say thank you for the lunch on Wednesday. I normally order and never get to taste. I was in the meeting on Wednesday and the selection of sandwiches was very good. The sausage rolls both meat and veggie were very tasty! And the ‘school ‘ cake with the hundreds and thousands was lovely! Thanks you. I was not the only one who commented on the food, which is always a good thing!

Arup

"Would definitely recommend for any occasion"

Fabulous selection of good quality foods, well presented and would definitely recommend for any occasion, well done team.

The Durham Centre

"The food was lovely"

I just wanted to drop you a quick email to say how lovely the food was we ordered last week, and a special thanks for catering for our delegates with dietary requirements, they all commented on how lovely the food was!

Newcastle Council

"An overall great experience"

Everything went really well thanks, and the food was great, more than we were expecting which was fantastic. Drop off and pick up drivers were both fantastic as well, overall great experience.

Northumberland FA

Corporate social responsibility

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